Meet The Team | Tracy Docherty | If Only
menu
close

Call Our Reservation Specialists: 0141 955 4000

Open Today: 09:00 - 17:30

close

I started my travel career 23 years ago working for British Airways in their call centre in Glasgow. After a year I moved to London where I was given the opportunity to complete a three-year management course where I worked 6 months in different departments across the business including cabin crew, airport check-in/ticketing, revenue management and sales where I got a fully rounded view of what customers expect when travelling. I settled in the sales department where I spent 2 years as account manager for BA managing the relationships with key long-haul tour operators across the country before making the move back home to Scotland. I then spent 10 years working for Gold Medal Travel setting up a sales support department for the first year where I then went out on the road driving business across the country with independent travel agents and left them holding the role of Head of Sales. I moved to Travel2 where I spent a further seven years as Head of Sales managing a team of 10 business development managers. Through my 23 years in travel, I feel I have gained valuable experience across the trade understanding what luxury means to our agent partners and how we can support them and their customers to ensure we deliver a 5 Star experience.

My favourite hotel to stay at:

Jumeirah Zabeel Saray in Dubai. It epitomises luxury for me, delivers exceptional service, embodies the Arabic culture and if on half board allows you to dine in the other Jumeriah properties in Dubai for free or a small supplement.

My favourite place to travel:

It would have to be South Africa. I’ve been a few times most recently on my honeymoon and it has something for everyone. From city life to adventure, wildlife to culture, breathtaking scenery to sun-soaked coasts it really has to be on your bucket list and you never know maybe If Only may start selling it in the future.