As you are aware there is ongoing activity in the Middle East between the USA, Israel, and Iran. With many flights flying to, from or through these regions experiencing cancellations or delays. Airspace restrictions and closures remain significant across the region, although the UAE has opened some tightly controlled routing corridors from Dubai and Abu Dhabi, allowing for a very limited number of flights to leave the area.
For customers currently in resort:
We are advising that they follow the latest FCDO guidance and monitor their flight status closely. Our specialist teams continue to conduct welfare checks to provide support and assistance where needed. The UK government is also requesting that British nationals currently in affected areas, register their presence in those locations. They can do so using the links below:
United Arab Emirates
Qatar
For customers due to travel in the next 72 hours:
We kindly ask that they regularly check their airline’s ‘Manage My Booking’ portal for the most up-to-date flight information. Our teams are proactively prioritising these bookings and will be in contact where travel plans are impacted if we haven’t done so already.
For passengers due to travel Tuesday 3rd March, Wednesday 4th March or Thursday 5th March only, either departing from the UK to travel to or through the Middle East, please call the If Only team on 0141 955 4000.
Where bookings are affected, we will reach out to you directly to discuss the next steps. Currently, no action is required unless you are contacted by our team. We kindly ask for your patience as we continue to work through this evolving situation, which we are keeping under constant, real-time review.
As always, we remain committed to supporting you and your clients and will continue to provide updates as more information becomes available with customers safety our priority.